You can also create or update support tickets by emailing to support@aliro.org. You should receive confirmation of your messages by email, please make sure that support@aliro.org is white listed if you have an anti-spam system. Tickets can be raised without logging in, and an account will be created for you. But for a new account, new tickets will not be handled until after you have logged in at least once. After that, all messages will be processed immediately.